Virtual PBX with High End Calling Features

A virtual PBX telephone system, with its high end calling features enables small and medium businesses to maintain round-the-clock communication with their customers and business associates from remote locations.

A VoIP enabled virtual PBX phone system is a wonderful option if you are looking to streamline your business communications and create a better impression among your customers. To support efficient management of business calls, these phone systems are integrated with high end calling features comprising:

Auto Attendant: The built-in auto attendant receives the callers with recorded salutation messages and prompts them to choose from a list of options such as dial-by-department, dial-by-extension, dial-by-name and more. Calls are transferred to the right extensions, conference rooms, mailboxes, groups, and call queues without any delay. An exciting feature is that it can even be programmed to play customized messages about your products and services.

Find-me/follow-me call forwarding: Calls arriving at your main business numbers can be answered on your personal landlines or cell phones assigned as additional extensions. This facility ensures a greater amount of flexibility for your workforce to work from their chosen location.

Voicemail: The powerful voicemail feature of virtual PBX phone system rules out any chance of missing customer calls. Calls that remain unanswered even after a certain number of rings are instantly routed to the voicemail box, so that the callers can conveniently leave voice messages.

Voicemail to email: Voice messages are forwarded to your email account as audio file attachments. You can check the messages even if you are on the move and provide instant responses to customer queries.

Message alerts: New message alerts are instantly available on your cell phone.

A Beneficial Call Handling System

Virtual PBX with high end calling features is a beneficial telecommunication alternative that would help businesses reach out to more customers at minimum investment. All these features can be configured easily on your existing phone system without investing in costly onsite hardware, software and complex networks. A reliable PBX service provider provides this service at reasonable monthly charges.