For most organizations their office phone system is the heart of their operation and they are afraid of the disruption that could be caused by replacing the current system.
Very few companies can afford the downtime involved with ripping out the old phone network and replacing it with a digital phone system. With careful planning, transitioning from a PBX phone system to a small business VoIP solution can be done with a minimum of interruption. Your customers won't even realize a transition is going on.
VoIP In Parallel with a PBX Phone System
A VoIP phone system can be installed "in front of" and designed to work in parallel with their existing office phone system. The two systems are integrated so that anyone in the office can make or receive phone calls regardless of which system they are on.
Workers can be migrated from the legacy system over to VoIP as quickly or slowly as is desired, anywhere from one person to entire departments at a time. For example, tech-savvy workers might want to migrate over right away while others who mistrust this "newfangled gizmo" can stay on the PBX phone system long enough to see that the VoIP system works. A fully functional VoIP network will then grow as the existing office phone system starts to phase out.
Your pure VoIP users will have more options since they don't need to maintain PBX compatibility. There is less pressure to upgrade your PBX phone system since users who need advanced features can be fast-tracked over to the VoIP system instead.
Adding VoIP Capability To PBX
Many PBX vendors offer VoIP compatibility on their systems. While this hybrid VoIP-PBX network doesn't have the power of a full IP system, it is a significant step in the right direction that can ease the final transition.
Your workers will see almost no difference as their handsets are replaced with IP phones. They will operate the system the same as before but with the added features VoIP offers. Legacy and IP equipment can be mixed on the same network.
Have a Plan
Although implementing a digital solution in place of your PBX phone system is far easier today than it was a few years ago, it is still a major operation in your company. However you choose to go about it, it is critical to have a schedule for the changeover rather than approaching it piecemeal.
Very few companies can afford the downtime involved with ripping out the old phone network and replacing it with a digital phone system. With careful planning, transitioning from a PBX phone system to a small business VoIP solution can be done with a minimum of interruption. Your customers won't even realize a transition is going on.
VoIP In Parallel with a PBX Phone System
A VoIP phone system can be installed "in front of" and designed to work in parallel with their existing office phone system. The two systems are integrated so that anyone in the office can make or receive phone calls regardless of which system they are on.
Workers can be migrated from the legacy system over to VoIP as quickly or slowly as is desired, anywhere from one person to entire departments at a time. For example, tech-savvy workers might want to migrate over right away while others who mistrust this "newfangled gizmo" can stay on the PBX phone system long enough to see that the VoIP system works. A fully functional VoIP network will then grow as the existing office phone system starts to phase out.
Your pure VoIP users will have more options since they don't need to maintain PBX compatibility. There is less pressure to upgrade your PBX phone system since users who need advanced features can be fast-tracked over to the VoIP system instead.
Adding VoIP Capability To PBX
Many PBX vendors offer VoIP compatibility on their systems. While this hybrid VoIP-PBX network doesn't have the power of a full IP system, it is a significant step in the right direction that can ease the final transition.
Your workers will see almost no difference as their handsets are replaced with IP phones. They will operate the system the same as before but with the added features VoIP offers. Legacy and IP equipment can be mixed on the same network.
Have a Plan
Although implementing a digital solution in place of your PBX phone system is far easier today than it was a few years ago, it is still a major operation in your company. However you choose to go about it, it is critical to have a schedule for the changeover rather than approaching it piecemeal.
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