Using VoIP in Business - The Advantages Over a Traditional Phone System

With VoIP gaining traction in the business world, more and more entrepreneurs are wondering how it can benefit them. As a business owner, you might have heard vague reasons such as "improved productivity" and the like, but what does it actually mean? In this article, we take a look at a few critical and concrete benefits which VoIP can provide you with.

Better Sales Management
How many times have businesses lost clients along with a sales person who leaves the company? After all, if a customer has been interacting with a particular person over a long period of time, their relationship can become more important than the one between the customer and your business. With VoIP, you can prevent this from happening.

You just need to assign a VoIP number to each sales person which will supplant their own personal phones. So any calls to that VoIP number will not only ring the sales person's phone, it can also ring any other device anywhere at certain times of the day. With the ease of managing VoIP telecommunications, you can reassign this number to a new sales person in a jiffy thereby ensuring that your business communications with clients don't lose continuity if one person leaves.

Talk to employees in other destinations for free
With VoIP, inter office communications are entirely free if you use the same service for each office. This is because the calls never have to drop down to the PSTN line at all and can be handled over the Internet. It's like sending an email - no one pays for each email sent right? So why do you need to pay for a voice call?

Cost
The cost savings with VoIP are tremendous and not just because you can call your employees all over the world for free. If you do a comparison between international calling rates using VoIP and a regular phone, you'll find that the difference of many orders of magnitude. If you have a lot of international clients, VoIP can become a real cost saver.

Of course, there are many other advantage of VoIP such as easy conferencing, HD voice, easy extension calling, Voice mail, call recording and any other application you can think of. This is because VoIP is a flexible system which adapts to your needs instead of you having to make do with whatever is offered. Contact a VoIP service provider to find out the plans that are available!

Bhagwad is an expert consultant on Hosted Business VoIP Systems. He also specializes in Hosted VoIP Phone Reviews.