The Matrix of Order Fulfillment

Order fulfillment can be defined as "a process that take place from the moment a buyer/customer places an order, until shipping the order to complete a transaction in full."

Looks quite simple, but the process varies from business to business resulting in countless disparities of fulfillment services. Order fulfillment can range from simply shipping product to consumers to more sophisticated movements of product through a manufacturer's supply chain. Order fulfillment plays a crucial role in supply chain management and many consider it the most important business process. Order fulfillment process determines of how well you satisfy and retain, your customers.

With increasing trend of outsourcing, order fulfillment continues to drive the fulfillment industry to offer more complete, turn-key cloud based solutions. Full-service order fulfillment companies, allow organizations to offer cloud process service at a lower cost, while freeing up time and resources for companies to focus on their core business. Most full-service order fulfillment organizations offer the following basic services:

* Storage / Warehousing
* Order Processing
* Returns and Exchanges
* Call Center Service

Order Fulfillment Cloud Processes enable you to automate and control end to end order fulfillment. It helps integrate all the participating business partners in the Value Network, providing visibility of the entire process. Order fulfillment processes has its own benefits

Reduces administrative cost by 30 to 50% due to automation.

Improve sales order processing

Improve customer satisfaction

Reduce order fulfillment cycle

Enhance order accuracy

Reduce labor requirement

Increase productivity

The speed of order fulfillment response is a strategic to the success of any business. Order fulfillment cloud process reduces the time it takes from when the sales order is received to when it is delivered, thereby enabling companies to commit to more sales orders and increase profits without increasing the cost of doing business.

How well your order fulfillment process functions is a critical determinant of how well you satisfy, and therefore retain, your customers. So order fulfillment plays a crucial role in supply chain management, and many consider it the most important business process.

On any given day, order fulfillment companies provide services ranging from simply shipping product to consumers to more sophisticated movements of product through a manufacturer's supply chain to a wide range of customers varying from multinational companies to small home-based business