Diligently making progress...

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This is the latest update on clearing the backlog for placed and paid orders. We are happy to announce that we are swiftly catching up on the backlog.

As of today, we have shipped 195 orders (over 200 modules have been shipped).

We have completely processed all orders that were placed on:
  • Orders for 10/16/2008: all orders shipped.
  • Orders for 10/17/2008: all orders shipped.
  • Orders for 10/18/2008: all orders shipped.
If you have placed an order on any of the above dates and not received a shipping notice by email (check your spam-box as well), please contact us as soon as possible (please include your Order id and Customer id). The following orders are in the process of being handled next and we expect them to be shipped by the end of this week (so please keep an eye on your mailbox in case we have questions on your order):
  • Orders for 10/19/2008: 15 orders still to be filled.
  • Orders for 10/20/2008: 17 orders still to be filled.
  • Orders for 10/21/2008: 7 orders still to be filled.
  • Orders for 10/22/2008: 9 orders still to be filled.
  • Orders for 10/23/2008: 9 orders still to be filled.
  • Orders for 10/24/2008: 5 orders still to be filled.
  • Orders for 10/25/2008: 5 orders still to be filled.
We expect to have filled ALL paid orders up till 11/09/2008 by the end of next week. If you placed an order, please make sure to also check your spam-box/bulk mailbox as sometimes our emails (sent from orders@orangegadgets.com) end up there for no good reason. It is best if you can white-list any emails you get from the above address. We are also still trying to get in touch with a few customers who have not responded to our emails. If your order or customer number is below, please contact us as soon as possible at orders@orangegadgets.com to resolve issues with the shipping address/method and to avoid further delay:
  1. Order id: 395, Customer id: 294
For all technical support for the the module, please email support@orangegadgets.com

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